Encircle is Titan’s Unified Loyalty program where the members can enjoy various benefits & experiences and also earn & redeem points with every purchase. The Encircle points are now on-board with NeuPass wherein every time you spend with Titan or other brands on NeuPass, you get to earn NuCoins. The NuCoins can now be earned and redeemed across all company brand stores or e-commerce websites across our brands- Tanishq, Mia, Zoya, World of Titan, Fastrack, Helios, Titan Eyeplus, Skinn, Taneira and Caratlane. To know more
Membership is voluntary and open to all Indian citizens above 18 years and with a valid Indian mobile number. The Titan Encircle membership is only for individual use and not for corporate purchases. The Titan Encircle membership is non-transferable. Offers/ benefits/ discounts offered to the Encircle member are limited to the respective individual only. These offers are not transferable to other Encircle member/ non-member. Two or more offers cannot be clubbed together.
When you return/change goods that you have purchased, the calculation of NuCoins to be debited will be done according to the rules of your tier when you made the purchase, not on the lowest tier.
When you join Encircle, you will receive a Gift Voucher via SMS, WhatsApp or email. This can be redeemed at any of the Titan brand stores.
Steps to Redeem:
Please note:
1. Where can I check my transaction summary?
To check your transaction summary, you may:
2. How do I get my User ID and password?
Your User ID will be your registered mobile number and OTP will be generated for login on www.titanencircle.com
3. How can I know details regarding my Encircle Points?
To know more about your Encircle Points, you can log in to the Titan Encircle website and get your transaction history or call Customer Care at 080-45300005 and dial '2' to get your point balance.
4. How can I update/change my contact details?
5. What to do when Im not getting the OTP?
OTP is must for all redemptions irrespective of number of points being redeemed. OTP will be triggered automatically to the encircle registered mobile# when point redemption is initiated, if the OTP is not received within 2 minutes, then customer can follow steps
6.How to deactive/activate my Encircle account?
Encircle Membership is valid for lifetime, customers do not have the option to deactivate membership. Even If a customer comes back to us after a long gap then also he will be recognized with the same old membership number provided the customer is using the encircle registered mobile number.
7. Are there any products which are excluded from Titan Encircle program?
Purchase of gold coins/bars & Gift cards are excluded from Titan Encircle program.
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