LIMITED WARRANTY FOR FASTRACK SMART WEARBLES AND ACCESSORIES

Thank you for choosing Titan Company Limited (“Titan/we/our”) for your smart wearables and accessories (charging cables and straps) purchase. We retail the smart wearables and accessories under the brand name ‘Fastrack Smart’(“Products”). This document outlines the terms and conditions of limited warranty provided by Titan for new Products (“Limited Warranty”).

1) Limited Warranty

1. Smartwatches -The smartwatches retailed under the brands ‘Fastrack Smart’ are warranted to be free from manufacturing defects for one (1) year from the date of invoice. Titan will, at its sole option, repair or replace any smartwatch found to have manufacturing defects during the Limited Warranty period. Cases and straps will be covered under Limited Warranty for color peel off and discoloration issues for a period of six (6) months from the date of invoice.
2. Charging Cables -The charging cables provided with our smartwatches or retailed independently under the brands ‘Fastrack Smart’ are warranted to be free from manufacturing defects for three (3) months from the date of invoice.
3. Straps -The straps provided with our smartwatches or retailed independently under the brands ‘Fastrack Smart’ are warranted to be free from manufacturing defects for six (6) months from the date of invoice.

Category	Limited Warranty Period
Smartwatches	Twelve (12) months from the date of invoice.
Charging Cables	Three (3) months from the date of invoice.
Straps	Six (6) months from the date of invoice.

2) Exclusions

The Limited Warranty does not apply to any:

1. Issues related to skin. Although we use the best quality materials in manufacturing Products, Titan is not liable for any skin rashes or allergies arising out of contact with the Products. You are advised to be aware of your skin sensitivities and take necessary precautions.
2. Handling or accidental defects such as physical damage of the smart watch head, lug, or strap due to unauthorized usage or impact damages, water entry damage due to exceeding the specified depth or pressure and other issues arising from mishandling of the Product.
3. Unauthorized repairs or modifications to the Product without proper authorization from Titan.
4. Battery-related issues, such as deterioration, reduced capacity, or failures due to prolonged usage or misuse.
5. External causes such as electric power fluctuations, usage of charging adapters more than 5V or fast charging adapters.
6. Damages or issues caused by normal wear and tear, such as scratches on the display or strap, or fading of color.
7. Loss or theft of the Product.
8. Damage caused by accident, neglect, abuse, misuse, liquids, flood, fire, or other acts of nature or external causes.
9. Damage to a Product that has been modified or altered without the written permission of Titan.
10. Damage to a Product that has been connected to power and/or data cables that are not supplied by Titan.

3) Process

1. To initiate a claim, you must provide the invoice and submit the defective Product along with the charging cable. To experience a hassle-free Limited Warranty claim process, we recommend you register the product for e-warranty immediately after purchase.
2. Customers can contact our customer service helpline via app, emails or calls or reach out to the nearest Titan authorized service center for assistance with Limited Warranty claims.
3. The time taken for repair/replacement and in transit shall not be excluded from the Limited Warranty period.
4. Please note that we reserve the right to replace the defective Product with either the same Product or any other Product with similar features as per the availability.

4) Limitations

1. These terms and conditions are only applicable to Products purchased from authorized Titan dealers or official online channels. Products purchased from unauthorized sources may not be eligible for Limited Warranty coverage.
2. This Limited Warranty is only valid for the original purchaser and is not transferable.
3. In the event of the Product being replaced with either the same or similar product, the period of Limited Warranty will not be extended. However, every replaced Product will carry a warranty of either 3 months or the remaining Limited Warranty period of the original invoice date whichever is longer.

5) Limitation of liability:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, TITAN’S LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR DISCRETION. TITAN SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF TITAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6) Governing Law and Jurisdiction:

1. This Limited Warranty shall be governed by and construed in accordance with the laws of India.
2. Any dispute arising out of or in connection with this Limited Warranty shall be subject to the exclusive jurisdiction of the courts at Bengaluru.

Please note that Titan reserves the right to change the terms and conditions as and when required. We hope you enjoy using our Products and should you have any further queries or require assistance, please do not hesitate to contact us on 1800-266-0123 or [email protected].